Terms of Use

Welcome to Atsumura (the “Game”, “Service”, “we”, “us”, or “our”). Atsumurais operated as a sole proprietorship based in San Antonio, Texas, United States. These Terms of Use (“Terms”) govern your access to and use of the Atsumura website, game, and related services.

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old to use Atsumura. If you are between 16 and the age of majority in your jurisdiction (typically 18), you may only use the Service with the involvement and consent of a parent or guardian.

To make in-game purchases, you must be at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into a binding contract. If you are a minor, a parent or guardian must complete any purchase on your behalf.

We do not knowingly allow individuals under 16 to use the Service. If we learn that a user under 16 has created an account, we will delete it. In accordance with the Children's Online Privacy Protection Act (COPPA), we also do not knowingly collect personal information from children under 13.

Atsumura uses Discord for account sign-in. By signing in, you authorize us to receive certain information from your Discord account as described in our Privacy Policy.

You are responsible for all activity that occurs under your account. Keep your Discord credentials secure. If you suspect unauthorized access, contact us immediately at support@atsumura.com.

You may not create multiple accounts to gain an unfair advantage, evade enforcement actions, or abuse promotions and bundles.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use Atsumura for personal, non-commercial entertainment.

All rights not expressly granted are reserved.

Atsumura offers in-game virtual items, including but not limited to gems, cards, packs, and cosmetic items (collectively, “Virtual Items”).

Virtual Items are a limited, personal, non-transferable license to use a feature of the Service. Virtual Items:

• have no real-world monetary value;
• cannot be redeemed, exchanged, cashed out, or transferred for real currency or anything of monetary value outside the Game;
• are tied to your account and cannot be sold, gifted, or traded outside the in-game systems we provide;
• may be modified, replaced, or removed by us at any time, including in connection with game balance, seasonal content, or service changes.

See our Pricing page for current gem prices and pack pull rates.

Some Virtual Items, such as card packs, contain randomly determined contents. The probabilities for each rarity tier within a pack are disclosed on our Pricing page and in the in-game description for each pack.

Each pull is independent. Previous results do not affect the probability of future results. You are purchasing the opportunity to receive cards according to the disclosed probabilities, not any specific card.

Purchases of Virtual Items are processed by Paddle.com Market Limited(“Paddle”), which acts as the merchant of record. Paddle is responsible for billing, tax collection, and the payment relationship with you, subject to Paddle's own terms.

All purchases are final and non-refundable, except where required by applicable law (including the EU right-of-withdrawal exceptions for digital content delivered immediately with your consent). See our Refund Policy for full details.

If you believe a purchase was made in error, was unauthorized, or you experienced a technical issue that prevented delivery of your Virtual Items, contact us within 14 days at support@atsumura.com. Refund requests are handled at our reasonable discretion and processed via Paddle.

You agree not to:

• use cheats, bots, exploits, automation, scrapers, or any unauthorized third-party software with the Service;
• reverse engineer, decompile, or attempt to extract source code from the Service, except as permitted by law;
• interfere with, disrupt, or place an unreasonable load on the Service;
• attempt to gain unauthorized access to any account, system, or network associated with the Service;
• engage in fraudulent activity, including chargeback abuse or payment fraud;
• sell, trade, or attempt to transfer your account or Virtual Items outside the Service;
• use the Service to harass, threaten, or harm others;
• use the Service in any way that violates applicable law.

Atsumura, including all characters, artwork, names, lore, code, music, design, and other content, is owned by Atsumura and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our content without our prior written permission. Fan art and non-commercial creative content celebrating Atsumura is generally welcomed, but we reserve all rights.

We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraud or abuse, or pose a risk to the Service or other users.

On termination, your right to use the Service ends, and any Virtual Items associated with your account may be forfeited. Termination for cause does not entitle you to a refund of any prior purchases.

You may stop using the Service at any time. To delete your account, contact us at support@atsumura.com.

Atsumura is an evolving service. We may add, change, remove, rebalance, or discontinue features, content, Virtual Items, or the entire Service at any time. We will provide reasonable notice of material changes that affect previously purchased Virtual Items.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components.

To the maximum extent permitted by law, Atsumura and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability to you for any claim related to the Service is limited to the greater of (a) the amount you paid to us in the twelve (12) months immediately preceding the claim, or (b) USD $50.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

You agree to indemnify and hold harmless Atsumuraand its operator and affiliates from any claim, loss, or expense (including reasonable attorney's fees) arising out of your violation of these Terms, your misuse of the Service, or your violation of any law or third-party right.

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws rules.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved informally by contacting us at support@atsumura.com. If we cannot resolve the dispute within 60 days, either party may bring an action in the state or federal courts located in Bexar County, Texas, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting a notice in the Service or updating the effective date). Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.

For questions about these Terms, contact us at:

Atsumura
2186 Jackson Keller Rd, Suite 2363, San Antonio, TX 78213
Email: support@atsumura.com